Terms of Trade

General

All goods and services sold by us to you are sold under the terms of trade set out below. We may, at any time, vary these terms of trade. These terms of trade may not be varied by any other parties, unless agreed by us in writing. In these terms of trade, references to "we", "our" or "us" are references to Pa Rum Pum Pum Pum Limited and references to "you" and "your" are references to the customer.

While we endeavour to supply accurate information on this website, errors and omissions may occur. Pa Rum Pum Pum Pum Limited does not accept any liability, direct or indirect, for any loss or damage that may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this website. You are solely responsible for the actions you take in relation to the content on, or accessed, through this website.

 

Acceptance

You will be deemed to have read and accepted these terms of trade when you confirm an order for goods or services by clicking on the "SUBMIT" button or the "I ACCEPT" button. Once your order has been accepted by us, this will constitute a binding contract for the supply of the goods or services under these terms of trade.

 

Refusing or cancelling orders

In the unlikely event that the goods or services ordered are no longer available, we reserve the right to refuse or cancel an order.

While we endeavour to ensure that the price and description of goods or services on our website is accurate, if there is an error in the process of listing a product or service or if there is a technical error in the processing of your order, we reserve the right to refuse or cancel the order.

Our right to cancel orders applies to orders that have been accepted.

 

Price and payment

For all goods or services you order, you must pay the full price for the goods or services specified on our website at the time your order is accepted by us. All payments are to be made by credit card (we accept Visa and Mastercard). We may contact you directly to confirm your credit card details. All prices are in New Zealand dollars and are inclusive of GST (being tax levied in accordance with the Goods and Services Tax Act 1985 and including tax levied in substitution for such tax). You will pay all other applicable taxes, import duties, levies or tariffs that may be payable (if any).

 

Freight and handling

You will pay freight and handling charges on any goods you order from us as follows:

  • All goods delivered within New Zealand (except gift vouchers) incur a freight and handling charge as specified at the time of checkout. Unfortunately, the Chatham Islands & Stewart Island fall outside these standard freight charges. Please contact our Customer Services Department for alternative freight options.
  • We will advise you of all freight and handling charges for goods delivered outside New Zealand (North & South Island) upon receipt of your order. Your order will not be sent to you until you confirm your acceptance of the freight costs.

 

Order and delivery

We will endeavour to deliver goods within 5 days from the date we receive and accept your order. This will be subject to stock availability. If we anticipate that you will not receive the goods within that time, we will advise you of the reason for the delay and the likely date of delivery. You will then be asked to confirm or cancel the order. The timing for delivery of services ordered from us will be as specified on our website or as agreed by us and you. We will not be liable for any delays in delivery of goods or services.

 

Property and risk

Property and risk in goods ordered by you from us will pass to you upon delivery of the goods to your specified delivery address for the relevant order.

 

Returns policy

Should you change your mind, we will happily provide an exchange or credit voucher subject to the following conditions:

  • The returned goods are accompanied by receipt
  • The goods are returned within 28 days of delivery
  • The goods are in the original condition as purchased

The above does not apply to sale goods, which are not returnable. The customer will bear freight and handling costs for goods exchanged via post or courier.

If goods are faulty, we will meet our obligations under the Consumer Guarantees Act, but proof of purchase is required. Faulty goods must be returned to us as soon as possible. Freight charges will not be borne by you if you are located within New Zealand (North & South Island). If you are located outside New Zealand (North & South Island) and you wish to return faulty goods to us (for repair or otherwise), then, to the fullest extent permitted by law, you will be responsible for the freight and handling charges associated with: (a) returning the goods to us; and (b) delivering any repaired or replacement goods back to you. We will advise you of the freight and handling costs associated with returning repaired or replacement goods to us in such circumstances and the repaired or replacement goods will not be sent to you until you have confirmed that you will pay the freight and handling costs.

If for some reason you have selected the wrong colour or size, or you simply change your mind on the item you have purchased, please contact us as soon as possible. If your item hasn't been shipped yet, we are happy to change your order, however, once your order is logged on the courier we are unable to make any changes. However, please feel free to contact us and we will do our best to help you!

 

Liability

Subject to the provisions of this clause, to the extent permitted by law:

  • all warranties, representations and guarantees (whether express, implied or statutory) are excluded;
  • we will not be liable for any indirect losses or consequential damages of any kind suffered or incurred by you; and
  • we limit our liability to the replacement, or replacement cost and the delivery cost, of the relevant goods at our option.

If you are not acquiring goods or services from us for business purposes, you may have rights and remedies under the New Zealand Consumer Guarantees Act 1993, in which case the above exclusions and limitations (and any other provisions in these terms of trade which limit or exclude the rights and remedies available to you) will not apply to the extent these are inconsistent with your rights and remedies under that Act. If you are acquiring goods or services from us for business purposes, the New Zealand Consumer Guarantees Act 1993 will not apply.

 

Governing law

These terms of trade are governed by and interpreted according to the laws of New Zealand.

 

Business name

For all orders placed on the SlapSee website, Pa Rum Pum Pum Pum Ltd will appear on your statement.

 

Changes to the Agreement

Pa Rum Pum Pum Pum Limited reserves the right to alter, modify or update these terms of trade. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.